Privacy Policy for DalniMaut Mobility Solutions AG
DalniMaut Mobility Solutions AG ("we", "our", or "us") is dedicated to protecting the privacy of individuals using our online platform and services, including our car route planner, fleet routing integrations, real-time traffic alerts, and compliance advisory services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services. We strictly adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws, including Swiss data protection regulations. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
1. Information We Collect
We collect various types of information to provide and improve our multi-faceted services:
- Personal Information Provided by You: This includes information you voluntarily provide when registering an account, using our route planning tools, subscribing to our services, or contacting us. Examples include your name, email address, payment information (processed securely via third-party providers), vehicle details (e.g., type, dimensions for compliance), and preferences for corporate travel policies.
- Location Data: When you use our route planning or real-time traffic services, we may collect precise or approximate location data from your device. This data is essential for providing accurate route calculations, traffic alerts, and compliance information. You can typically control location services through your device settings.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages viewed, time spent on our services, unique device identifiers, and clickstream data. This data helps us understand user behavior and improve service functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for functional, performance, analytical, and advertising purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
- Information from Third-Party Sources: We may receive information about you from third parties, such as logistics providers utilizing our API for fleet routing, or partners providing data licensing and map updates. We handle this information in accordance with this Privacy Policy.
2. How We Use Your Information
We use the collected information for various purposes crucial to providing our transportation technology solutions:
- To Provide and Maintain Our Services: Operating our car route planner, performing vignette and toll compliance checks, facilitating fleet routing integrations, and delivering offline map capabilities.
- To Improve and Personalize Services: Enhancing our algorithms for route optimization, improving the accuracy of real-time traffic and roadworks alerts, and customizing user experiences based on vehicle type or travel patterns.
- For Communication: Sending service-related notifications, updates, security alerts, and support messages. This includes border-crossing notifications and reminders for document checklists.
- For Analytics and Research: Analyzing usage trends to understand how our services are used, conduct product development, and improve functionality. This includes anonymous aggregation of data for statistical purposes.
- For Marketing and Promotional Purposes: With your consent, we may use your information to send you marketing communications about our services, new features, or relevant offers. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them, including for the purpose of serving relevant advertisements.
- To Ensure Security and Prevent Fraud: Protecting our online platform from malicious activities and ensuring the integrity of our data.
- To Comply with Legal Obligations: Fulfilling our legal responsibilities and responding to lawful requests from public authorities.
3. Sharing Your Information
We may share your information in the following situations:
- With Service Providers: We employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related compliance, or assist us in analyzing how our service is used (e.g., payment processors, data hosting, analytics providers). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If DalniMaut Mobility Solutions AG is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions, especially for consultation services or corporate travel policy integrations.
- For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of DalniMaut Mobility Solutions AG, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
4. Data Security
The security of your data is paramount to us. We implement robust technical and organizational measures to safeguard your Personal Information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR)
Under particular data protection laws, including GDPR, you have the following rights concerning your Personal Information:
- The Right to Access: You have the right to request copies of your Personal Information.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your Personal Information, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. International Data Transfers
Our operations are based in Switzerland. However, your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
8. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
DalniMaut Mobility Solutions AG
- 38 Bahnhofstrasse, 3rd Floor
- Winterthur, 8400
- Canton Zürich, Switzerland